Privacy Policy

When you buy something on the DUL Craft website “dulcraft.com”, we are committed to protecting the privacy of our customers. Please read the “Privacy Policy” below before accessing other content to better understand the commitments we make to respect and protect the rights of visitors:

1. Collection of personal information:

    • The information we collect will help us:
    • Support customers when buying products.
    • Answer customer inquiries.
    • Provide you with our latest information.
    • Review and improve the content and appearance of websites and applications.
    • Carry out promotional activities related to dulcraft.com’s products and services
  • • To access and use some services at our website and applications, you may be required to register with us personal information (name, address, email…). To access and use some services at our website and applications, you may be required to register with us personal information (name, address, email…).
  • • We may also collect information about visits, including the number of pages you view, the number of links you click and other information related to your connection to dulcraft.com. We also collect information that your browser uses every time you visit dulcraft.com, including: IP address, browser type, language used, time and addresses accessed by the browser.

2. Use of personal information:

  • dulcraft.com collects and uses your personal information for the appropriate purpose and fully complies with the content of this “Privacy Policy”.
  • When necessary, we can use this information to contact you directly in the form of email, phone, text message, etc. You may also receive an email with product information. , new services, information about upcoming events… (if you sign up for email notifications).

3. Sharing personal information:

  • Except for the case of “Use of personal information” as stated in this policy, we are committed not to disclose your personal information to the outside.
  • In some cases, we may hire an independent agency to conduct market research projects and then your information will be provided to this unit to conduct the project. This third party will be bound by a confidentiality agreement under which they are only allowed to use the information provided for the purpose of completing the project.
  • We may disclose or provide your personal information in the following cases when it is absolutely necessary: ​​(a) when required by law enforcement; (b) where we believe it will help us to protect our legitimate interests before the law; (c) urgent and necessary situations to protect the personal safety of dulcraft.com members.

4. Retrieve personal information:

  • At any time you can access and correct your personal information according to the appropriate links that we provide.

5. Privacy of personal information:

  • When you submit personal information to us, you agree to the terms we have stated above, dulcraft.com is committed to keeping your personal information confidential in any way possible.
  • dulcraft.com also recommends that you adhere to the following principles to be able to protect your personal information, including:
    • Do not disclose Username/Username and/or Password to anyone, write or use in a place where everyone can see and know.
    • Exit the system and browser when away from the computer, even for a short time. If you use a shared computer, you should log out, or exit all open website windows.
    • When you suspect that your password has been leaked, you should change your password immediately. In case of necessity, you should immediately notify and request support from dulcraft.com.
    • In the case of illegal transactions or acts conducted with your account or personal information without authorization or due to errors, unintentional or intentional on your part, dulcraft.com understands that you will bear all loss or liability under the law when such transactions are made.

6. Secure payment:

  • All customers participating in transactions at dulcraft.com are protected by encryption. In addition, when making online payments, please note the following details:
    • Only pay on websites with a certificate of safety and security of the card system.
    • Absolutely do not lend your credit card or account to others to make payments on the website; In the event of an unexpected transaction, please notify dulcraft.com immediately so that we can provide timely support.
    • Check your bank account regularly to make sure all card transactions are under control.

7. Use of “cookies”:

  • A cookie is a text file that is placed on your hard disk by a website server. Cookies are not used to run programs or introduce viruses to your computer. Cookies are assigned to your computer and can only be read by a website server on the domain that issued the cookie to you.
  • dulcraft.com uses “cookies” to help personalize and maximize the efficiency of your online time when accessing dulcraft.com without re-registering available information.
  • You can accept or refuse to use cookies. Most browsers automatically accept cookies, but you can change the settings to refuse all cookies if you like. However, if you choose to refuse cookies, it may interfere with and adversely affect some of the cookie-dependent services and features at dulcraft.com.

8. Regulations on “spam”:

  • Spam (spam) is the email that fakes the identity of dulcraft.com sent. dulcraft.com insists to only send emails to you when and only if you have registered or used services from our system.
  • dulcraft.com commits not to sell, rent or lease your email from third parties. If you accidentally receive an unsolicited email from our system due to an unintended cause, please click the link to refuse to receive the attached email or notify dulcraft.com directly.

9. Policy changes:

  • We can completely change the content in the “Privacy Policy” without prior notice, to suit the needs of dulcraft.com as well as the need for feedback from customers. When we update the content of this policy, we will revise the “Last Updated” time below.
  • This “Privacy Policy” content applies only at dulcraft.com, does not include or relate to third parties that place ads or have links at dulcraft.com. We encourage you to carefully read the “Safety and Privacy Policy” of third-party websites before providing personal information to those websites. We are not responsible in any way for the content and legality of third-party websites.

10. Contact information:

  • We always welcome comments, contact and feedback from customers about “Privacy Policy”. If you have any questions, please contact dulcraft.com